Hello Cheryl & Ed;

John & I were so impressed with the service your agency provided to us during the purchase of our home. The people who assisted us - Ed, Cheryl, Pierre, Ken, Kellie, & Jodi were such a pleasure to work with. All the aspects of a really great real estate experience were there, professionalism, honest communication with our best interests at heart and many years of combined local knowledge and real estate experience.

Most important though for us, and unique to this transaction, was the experience of knowing that our concerns were of the utmost priority. During this real estate transaction they were always addressed. You folks really listened to us, you worked at our pace and within our agenda, never applying pressure, always willing and available to help us with our decisions.

 Thanks again for everything,
Lorraine & John

To Whom It May Concern:
Re: Ken Neal,  Realtor,  Re/Max Of Duncan

We are pleased to provide a letter of reference for Ken Neal and his team (Pierre Campagne, Cheryl Blackey, Ed Walsh, Kellie MacGregor, & Jodi Hill). In October of 2007 Ken represented us in the sale of our home in Arbutus Ridge.

We wholeheartedly recommend Ken for the following reason:

- Ken is honest and ethical. He demonstrated these attributes throughout negotiations.
- Ken works quickly and with energy. He and his team went to work immediately and results came fast. In a community and under market conditions with     selling periods of several months, we had a deal in 15 days. And at the highest price ever achieved in Arbutus Ridge! We attribute this to Ken's work ethic -  he and his team get going immediately and target the potential purchasers efficiently and effectively. They do not let up on effort and they don't linger.
- Ken and his team were creative in negotiations and put forward clever solutions. As a result, we got a favourable deal at the price and closing dates we wanted.
- Ken and all his team members are pleasant persons. This makes them credible and a pleasure to deal with. They are able to convey their up-to-date knowledge of the local real estate conditions in a clear and understandable manner, supported by documented evidence.

For these reasons, we would not hesitate to recommend Ken Neal and his team for any real estate dealings, as we know their clients are well served.

 Sincerely,
Grant & Gayle

I would like to express our thoughts on the services that Ed Walsh and your team provided for my husband and me during our transfer to Vancouver Island.  Being with a Government Agency means we have moved many times over the course of a 31 year career.  We consider ourselves fairly “savvy” sellers and buyers.  With the Government Relocation Program we are given a mere 5 days to search, find, view, offer etc for our new home, a daunting task in itself.  We were referred to your Team, and assigned Ed as our buyer’s agent. 

 Ed, we believe, went above and beyond our expectations.  He was professional, courteous and fun. He kept us informed with the minutest details, and had our best interests at heart. Never making us feel as if we were demanding, even though we knew we were!

Your entire Team was there for us, if Ed was unavailable, Cheryl helped us view homes, or Pierre would be on the phone almost daily giving us updates on what was available, or if property we were looking at was being offered on.  Ed would refer us to other agents out of his area of expertise if we’d call about a home outside of the Duncan areas, never making us feel as if this was an inconvenience.  Your administrative staff were always consummate professionals on the phone.

I’ve never written a letter of recommendation for a real estate agent in all these years, because in all honesty, I never believed any that had worked for us in the past, had earned a recommendation.  Ed and your team have changed how we view real estate agents, not only do we know we can trust your team, we know that at all times, Ed worked very hard at ensuring we were given the best service we have ever experienced!

We will absolutely be passing on Ed’s name, and urging our friends, family and colleagues that if they are buying or selling their homes and want amazing service, Ed’s their man!!

Thank you for making what was a daunting task, seem, like it was no problem at all!!

With our sincere thanks, and kindest regards,
Randy and Julie 

 Take care,
Libby.

 Regards,
Tom

 Good luck to you in the future, and thank you again,
Victoria

 Robert and Cheryle

 Sincerely,
Gil and Leona

 Ken & Associates,
We are so pleased that we made the decision to call you to help us sell our home this year. Your professional, respectful manner shined through and we certainly felt confident in your abilities as a realtor.
We remember you from 16 years ago, as you were just starting out in the business and sold our first home for us. Even back then your people skills were highly developed and we're glad to see you haven't lost your enthusiasm and sincerity.
Ken, we just want you to know that your whole team there at RE/MAX impressed us with their high level of efficiency and so pleasant to talk to. We also noticed that you guys were in constant contact with us and although we knew you had several other clients, we felt like we were the only ones you were working with. It left us feeling relaxed, and as if we really mattered.
Thank you again for selling our home so quickly, at a fair market price for us and the buyers! As you know, we are already recommending you to our family & friends and will continue to encourage others to give you a call if they plan on selling property.
 

 Best regards,
Ann & Ron

 Dear Ken & Pierre,
A big thank you on the completion of the sale of my property! Your company has been the most professional realtors that I have ever dealt with and your detailed follow-up is second to none. I have been totally satisfied and will be happy to recommend you in the future. Thank you once again for your efforts on my behalf.

Sincerely,
Carol

 Lynn & Phil

Best regards,
Josette & Raymond 

 Dear Ken;
At long last, we are sending you a recommendation letter thanking you for the top service we experienced while your office and crew were handling the sale of our home in Arbutus Ridge. Everyone on your staff were extremely helpful, Cheryl, Pierre, Ed, Kellie and Jodi.
We appreciated being kept in the picture at all times, not only with regular updates on sales in the area by mail, but also the long distance calls while we were on holiday in the U.S.A.
We certainlly made the right decision in listing with your office, and thank you again for all the service which could not have been surpassed.

 Yours sincerely,
Jacquie & John

 Yours truly,
Jean and George.

                                                                                         Thank you,
Bill & Joyce

 Dear Ken, Pierre, Cheryl, & Ed;

Thanks again for your good work and great support in the sale of our house. It was comforting to have you for a resource.

 Vicki & Gordon

Dear Ken and Pierre,

I would like to take this opportunity to say how pleased all of our family was with the work Ken and Pierre did on our behalf in the sale of our family home. They eased the burden of dealing with the sale during a traumatic time, taking into consideration the emotions we were going through. From listing our house on Good Friday evening, to answering every phone call or e-mail promptly, we have nothingbut praise for them. As well, their secretaries were always prompt and courteous in passing on our messages, and we received call backs within minutes from either Ken or Pierre. I felt both Ken and Pierre are agents of integrity and that the whole RE/MAX team was behind us from beginning to end. I highly recommend their services.

Thank you once again, Ken and Pierre for your work on our behalf.

Wendy, Tony, Jane, Jerry

We would like to express our appreciation and admiration for the very efficient manner in which Ed Walsh and your Associates handled our needs-finding exactly what we were looking for and also for facilitating the sale of our house so easily (so it seemd to us). Ed's efforts on our behalf were enormous, especially with the daily up-dates. He was able to make a stressful time almost a pleasure!

We now appreciate how important it is to let a highly qualified team of realtors handle the sale and purchase of properties. The Ken Neal team represent the very best in professional realty.

Sincerely,
Tony & Ella

Thank you so much for selling our property. From our first communication with you we experienced the prompt, efficient and professional service which you and your team give your clients. In our case we appreciated greatly the way you worked with us and our renters. You were accommodating and flexible and found creative solutions which respected everybody's needs and privacy. From the beginning to the end of the process we felt confident and well-informed, due to your weekly telephone calls, and the feedback on showings we were able to read on our secure section of your website - what a great idea!

Alan&Anne

Dear Cheryl;

Thanks again for your amazing support and assistance to guide us through the purchase of our home. Your communication with us and dedication went beyond the call of duty. Because of our distance, you made this purchase effortless on our part - Thank you.

You are truly a blessing. We cannot thank you enough,

Blessings,
Bryn & Sylvia

Ray & I are so very thankful that we had you, Pierre, and the rest of your wonderful team as our realtors in the sale of our home. In just over a week, we had a full offer of over $10,000 from our original asking price (privately). Not only do you have one of the most well documented, creative, & colorful realtor sites on the web, but all of you guided Ray & I through a difficult decision with spirit and friendliness, always ready to listen and be there for us. You have been added to our list of friends. We would not hesitate in recommending you and your team to anyone who is looking for a crackerjack realty agency. You make what could and can be a stressful time pass smooth & easy, always there to squash any bumps that come up with humor & guidance. Thank you for being there for us and we wish each and every one of you continued success. You make great team mates!

Shae & Ray

Dear Ken;

My wife and I would like to convey our complete satisfaction with your organization, and the expertise demonstrated by Ed Walsh in the purchase of our home in Duncan. Dedication to the taskin hand and quick responses filled us with confidence that the task would be completed in a businesslike manner.

The"follow up" service is also excellent. With a supply of change of address cards, local tasks to be completed before moving time, a list of local contacts that we might use, and also important telephone numbers for ouruse. Very thoughtfully prepared...we would be happy to recommend your organization to anyone wishing to purchase or sell a property.

Yours Sincerely,
Ian

Dear Pierre, Cheryl, Ken & Assoc.,

Thank you so much for the excellent service shown us in the recent sale of our home in Duncan.

We were extremely impressed with your communication with us during the whole time it took for the sale. Our questions were always answered promptly and quickly.

We will definitely recommend you to all our friends and family should they need help buying or selling a home.

Ken & Madeline

Thanks Cheryl. It was a pleasure to work with you too. We appreciated you taking the time to show us the properties that were for sale in the different locations. We also were grateful for your advice when it came down to selecting what would be the best for us. You and Ed provided seamless and attentive service, and that gave us a huge comfort level.

We would be happy to refer you to others.

Thank you again and all the best for the holiday season.

Karen

Dear Ken and Cheryl

We want to thank you so much for all the work and time spent selling our home. Everything was handled in a very efficient and professional manner. We were always well informed by weekly phone calls and the website. We would certainly recommend to anyone selling or buying any property to definitely use your firm, and would not hesitate to use your firm in the future.

Thanks to the rest of your staff who also worked hard on our behalf.

MUCH APPRECIATED!!!
Chuck & Lorraine

Dear Mr. Neal,

Ray and I wanted to let you know that we really appreciated the kind, friendly, patient, hard work of Ed Walsh,

He worked with us to find a home that filled our WANTS, NEEDS, and within our price range.

Ed was always cheerful and upbeat, even when I felt working to these ends was at times challenging.

We will be proud andhappy to recommend him to our friends and realtives. Confident they would be in good hands.

Thank you,
Ray & Lenore

Peter

To Ken Neal & Associates;

I just wanted to say Thank you, to Ed Walsh for all of his determination in helping me find my home here in the Cowichan Valley. He and your team, especially Cheryl Blackey, bent over backwards to help me find what I was looking for. They are both very knowledgeable and easy to work with.

I was never left unaware about any changes or new listings, and were both quick and efficient with our dealings. I would gladly recommend them to anyone in need of assistance. I have to say it was a great pleasure to work with such wonderful, helpful people, and I will difinitely be using their services again in the future.

So, once again, thank you for everything. The Cowichan Valley is wonderful.

Sincerely,
Mindy

Neal & Beverly

Hi Cheryl;

I just wanted to thank you very much for all of the hard work you have done helping us find a home. Your professionalism, guidance, and support has been more than appreciated. Our buying experience with Re/Max has been a very pleasant one and we would definitely consider using you again. Thank you as well to Ed and Pierre for their assistance with our various transactions, it is great to work with such professional people who are not only extremely helpful, but just really nice people!!

Pierre and I have never lived anywhere else as a married couple and we felt very welcome moving to Duncan from Victoria. Thank you to everyone for giving us our first experience of "Duncan folk" a pleasant and warm reception.

Regards,
Nicole and Pierre.

Pierre & Ken,

We would both like to thank you for being so supportive and helpful in the sale of our property and purchase of our new home.

Lots of steps to go through, couldn't have done it without you, and we will surely recommend you to anyone in the market.

Ivan & Ellen

Dear Ed and Cheryl;

We want to thank you very much for all of your hard work finding us a new home in the Cowichan Valley. We are more than pleased with the efforts you both made to ensure that we had the opportunity to make a very informed decision regarding what would truly be a good choice in our next home. You never failed to return our calls expediently, and always let us know when a new listing came available.

When we did make our purchase, your service did not end there and you ran errands for us to help in our transition from the Mainland.

We found all the staff at Ken Neal & Associates very pleasant and helpful and we would certainly recommend that anyone looking for property or selling their property would be very wise to use the services of this fine group.

Yours sincerely,
Jim & Patty

I thank you for your service in recent months in selling our two semi-detached homes in only three weeks and handling the purchase of another lot for us. You have handled 5 sales and one purchase for my family and company to date.

I have dealt with many Realtors over the years and I have completed 5 years of Urban Land Econimics at U.B.C., giving me a thorough grounding in Appraisal, Mortgages and Real Estate. I feel qualified to say that yours is the most professional Real Estate Sales Team we have ever had the pleasure to work with.

Your service has been exceptional and is highlighted by:

• Thorough market evaluation prior to lilsitng
• Attention to detail in contract writing
• The best marketing tools and techniques
• Quick response time
• Prompt feedback after showings
• Flexibility
• Service, service and follow-up

My basic business philosophy is this: The key to success is simple. Do what you say you will do and do it on time. You guys definitely deliver.

Sincerely,
Keven

To Mr. Ken Neal;

I recently purchased a new house in Duncan with the help of your agency, specifically Mr. Ed Walsh. I approached your office through the recommendation of a previous client. As a first time home buyer, I was expecting a few problems, which was not the half of it. The home I purchased was in fact a month late without warning, which put a great deal of stress on my girlfriend. Needless to say, the whole experience was a little rough, with the exception of the service provided by Ed Walsh,as Tara puts it "Ed was our rock". We bought a modestly priced house and, with that being said, Ed made us feel that we were buying a million dollar home. We were his top priority! His quick turn around on our phone calls and calm and professional disposition gave us a warm feeling that we were in good hands. The few times we were unable to reach Ed, Cheryl Blackey was quick to respond and offer any assistance we required. Tara and I would like to thank your agency as a whole and commend you on your judgement in your selection of agents you have chosen to represent you, specifically Ed Walsh. It will be with great pleasure and enthusiasm that I recommend your agency and Ed to those I come across in the market, and in fact I already have recommended Ed to a lady looking to buy in Duncan. Thank you.

Sincerely,
Scott & Tara

Hello from Alberta!

Just want to say thank you for all the work you all put in to selling our home. Especially a big thank you to Pierre, who was an incredible help. Without his support, I don't think we would have survived the whole ordeal. If I ever make it back to the island, I won't hesitate to contact you. You can be sure I will recommend your services anytime!

Thanks again,
Heather

Dear Ken, Pierre, Ed, & Cheryl,

We want to Thank You all very much for being so professional & caring about the marketing of our home.It is a pleasure for us to recommend your Team to prospective clients. Our sale was completed so efficiently & quickly - we are both delighted! Thank You!

Sharon & Gerald

To Cheryl;

Thank you for being such a strong advocate & getting me a deal I am truly happy with! Thanks for making me sooo happy... I never dreamt I would have such a great home!

Renee

Ken Neal and Associates,

We went through the process of selling our home in Oakville, Ont. 12 years ago, and it turned out to be a long drawn out situation. I dreaded the thought of having to go through the same thing again. However, this time around was amazing. Egan and I were very impressed with the entire process. The communication could not have been better. You answered all our questions every step of the way. It all happened so fast. Sold within 6 days and for the full asking price, which tells us of your thorough market evaluation prior to listing.

Ken, Pierre, Ed, and the rest of your staff, you all worked so hard on our behalf and we truly appreciated it.

Joan & Egan

Hi Ken,

Thanks so much for selling my home of many years. You were so great to deal with, that I HIGHLY recommend you & your team to anyone.

Sandi

Hello Ken,

We would most definitely recommend your firm. As I mentioned earlier, we have gone through this process 6 times and have never had such a professional & personable team handle our business.

Best Regards,

Michael

Thank you again to Ed & Cheryl,
Gord, Verlinda, Joslin, & Rachel

Dear Cheryl and Pierre,

Thank you for your dedication & hard work in the purchase of our new home. We appreciated the fact that although it wasn't a mansion, you treated us as if it were a million dollar purchase. Thanks for the million dollar service.

Warmest Regards,
Greg & Maggie

Hello Pierre,

We would like to say "Thank you" so very much for all that you have done for us. We love our "New Home"

Rob & Yolanda

Hi Ken & Associates,

I just wanted to express our satisfaction with your company in general, and Ed Walsh in particular in our quest & success in finding a new home. For most of us, our home is our biggest financial investment, but we invest a lot emotionally & it's a very big deal, both selling & buying. We had a rather stressful time in selling our home in Pt. Alberni (I felt), and Ed supported us in every step of the way with that too. We would definitely recommend your company to anyone who asked. This has been by far the superior of the five real estate transactions we havehad sofar. I suppose anyone with a real estate license can buy or sell a house for a client, but it's how you feel after that sticks in your mind.

Janis & Ian

Thanks,
Dana & Kevin

Edie

Stanley & Valerie

Orlan

Fiona & Brian

John & Pat