Testimonials

Ken Neal was referred to me by good friends who were very pleased with the dedicated service he provided in the sale o f their home. I now understand the exceptional value this dedicated realtor offers through his years of experience, knowledge of the market, attention to detail and negotiation skills. He is an excellent communicator and his presentation of my property was superb. There were some difficult and unexpected challenges that arose during the sale of my home and property, many of which I would never have survived without the constant support and understanding of my realtor. He worked diligently to overcome the obstacles, protect my interests and was ultimately successful in achieving an acceptable offer. I rather doubt that another agent would have been able to achieve thie same desired result. Ken Neal is absolutely exceptional in his field and I would not hesitate to recommend him to anyone who is considering buying or selling a property.

Trish Greer

We have now purchased two homes with Ken and highly recommend him / would use him a 3rd time without hesitation. His experience in home construction (as he was a builder for several years), gave us tremendous insight when we had questions regarding homes we viewed. He could easily explain how the home was constructed and point out potential issues that were not evident to us. He could also cite building code, articulate how to remedy issues, and gave us close cost estimates on materials/tradesman fees. This was extremely useful in negotiating purchase price as we could articulate/rationalize the amount we were willing to pay compared to the list price. He is very experience in negotiating - in both our purchases he was able to get a better deal than we expected or even asked him to get. It is also worth noting that in our last purchase he both discovered and stick handled a complex legal issue that we had no idea existed. Had we not had Ken's experience on our side, we may have bought a house that would have required tens of thousands in legal expenses after the fact. We were very happy with the outcome on this issue and can fully attribute that to Ken's experience and willingness to tackle unforeseen problems. Ken's was always available and quick to get back to us. He made us feel like we were his only clients, although we were aware that he was assisting other buyers and sellers at the same time. In my job, I have transferred over a dozen times. This meant selling and purchasing homes became quite a frequent occurrence. I can say without hesitation that of the 8-9 realtors I have used over the last 20 years, Ken's is by far the most experienced and capable. All I can say is that he is really good at what he does.

Jake and Kailey Ryan

Working with Ken Neal has been a blessing for us. The property was located in a city different from where we live but Ken went beyond what the typical expectations are of a realtor working around our busy schedules and times we were available to accommodate our needs. He is professional, respectful and clearly illustrated that he knows his work. His business philosophy of accepting and managing a limited amount of clients at one time allowed him to do a thorough job and make us feel we had his full attention. We would highly recommend Ken Neal to anyone looking for an overall amazing Realtor to represent them in the Cowichan Valley!

Dave and Kate Clarke

Extremely professional while able to articulate all aspects of the process to first time homebuyers such as myself. Felt assured that we were properly represented during the entire process and would highly recommend Ken to others.

Kevin and Dawn Gruber

Ken's professional advise as to how to present our home most definitely played a big part in this transaction. He was friendly and honest and very good to deal with. He kept us informed without delay.

Robert and Brenda Borin

We were so happy with how the sale of our house went with Ken. It almost seemed to easy. He’s very efficient and communicated so well through the whole process. We sold for above asking and very quickly. I wouldn’t hesitate to recommend Ken Neal to anyone and will use him ourselves in the future.

Brad and Danielle Heugh

We would gladly recommend Ken Neal. Please continue reading to find out why. Ken arrived at our first meeting with all recent and relevant information and statistics to assist us in correctly pricing our home. He made excellent staging suggestions and the crew he hired to measure, photograph and video our home were outstanding. His approach to marketing a home is the best we have seen and we have sold several homes. Ken always answered our questions and called us weekly with market updates that were helpful in making decisions during the selling process. In short, we are very happy we chose Ken and should we ever get back to the Cowichan Valley, we would not hesitate to engage him in helping us purchase a property.

Shelley and Shannon Sears

As seniors, we were originally very apprehensive about the whole process. Ken was kind, reassuring, understanding and answered every question we had no matter how silly it was. He really allayed our fears and walked us through the whole process with compassion, expertise and sold our place in record time. We had many comments about how great the presentation on MLS was.

Dianne and Dan Nickle

Ken Neal is the consummate professional; we would not hesitate to recommend his services. His communication skills are exemplary; he never left us unsure or in doubt of any stage of the transactions and he immediately informed as to any viewings, feedback, offers and action required. We appreciated Ken's focus, thoroughness, dedication and honesty in obtaining the best possible price; and the result was timely sale of our property. In short, Ken works extremely hard and certainly earned his commission. Thank you Ken for a job well done!

Martin & Maureen B.

I've known Ken a long time through kids schools and sports but not professionally. I asked him to sell our because we did know him, he in my opinion went above and beyond as far as marketing our house and keeping us informed and updated the whole way. The house I think sold in five days of hitting the market with a number of offers. We will be using Ken again to sell another property of ours, and I can highly recommend Ken to be anybody's realtor if they want results and outstanding professionalism.

Mark and Denika Osmond

Ken's understanding of the sale process was well beyond my expectations. His process for selling my house for top dollar was flawless. He knew exactly what to do and how to get things done when it came to inspections and work to be done. He made some bold predictions based on his experiences and extensive knowledge of the real estate market, and in the end all his predictions came true. I would not hesitate to use Ken again or recommend him to others. A true professional.

Dean and Kirsten Mcilroy

Dealing with selling (or buying) a home is stressful. It is usually a deeply personal and emotional exper ience and for most people it can be their largest single lifetime investment. Ken's experience and expertize will walk you through the whole procedure as painlessly as possible and help you separate from what is in your heart to what should be in your head. He keeps you 100% informed throughout the whole procedure and makes the process as painless as possible. Ken was able to list our property at a higher price than his competition wanted to and indeed sell our property for more than his competitor thought was possible. Ken's preparation and marketing is second to none and we ended up selling the home 4 days after the listing came out. I would highly recommend Ken Neal for his marketing, insight and expertize.

Vince and Lori King

Ken Neal did a great job. His experience was particularly evident in setting an asking price, providing suggestions for preparing the house for listing and during negotiations with potential buyers. And he provided timely follow up after each showing along with a weekly update on Monday mornings. He also provided online access to listing information for comparable properties in our area and a market update newsletter on a regular basis. We couldn't have asked for more.

John and Gerry Bovard

Ken is a very professional realtor. He also communicated with me every step of the way through me selling my property. He only takes on a few properties at a time so he can put all his effort into helping the buyer/seller. He sold my property within a week of listing it at the asking price. I am very pleased with Ken and would definitely recommend him.

Kim Hegarty

Ken Neal is a very experienced realtor. He shows a lot of energy and enthusiasm for his work. He makes the often frustrating experience of selling and buying much easier with his willingness to explain the process with patience. We are very happy with Ken's guidance through this process.

Jim and Patty Howden

This was the best home selling experience we have had in our 40 years together - not just because of the financial outcome but our home was presented so positively, accurately and professionally.  So thanks again for the great service.

Mark and Diane Davies

It was a great experience dealing with you as a realtor and as a person. I felt well looked after as a seller and a person. Your willingness to fill my selling needs where fully met with astute competence and reassurance. I will recommend your talent and services in future.

Barry Stanley

Ken helped me sell my house - listened to my views, helped in staging, and with several interested buyers it sold over the asking price! Oh, and he was upbeat and positive throughout. Best experience I've had in selling a house.

Mary O’Shae

Ken is fabulous and caring, his attention to detail is incredible...ok alittle ocd-ish...lol.. He is a true gift to someone selling or buying!!

Lisa McLeod Hykaway

I live in Toronto and the perfect property in Maple Bay on Vancouver Island came to my attention on a Thursday night, with offers being accepted the following Monday. Ken Neal kicked into high gear as my eyes and ears and super-agent on the ground and in a mere three days leveraged his connections to arrange for a property inspection, a septic inspection, insurance commitment, title review and – most importantly – a winning offer strategy in the face of 6 competing buyers.  Ken guided me with friendly, professional and very savvy support through this purchase.

I very much appreciated his responsiveness, sense of humour, patience and candour through a very intensive few days.  And now I am the completely thrilled and happy owner of an amazing property in stunning Maple Bay … Thanks Ken!

Kathryn Seymour

Ken we both wanted to thank you for helping us find our new abode (our new project).

But most of all, thank you for your years of friendship, your humor and honesty while searching, and your Real estate professionalism."

Jim and Libby Connor

If you're in the market to buy or sell your house, I highly recommend Ken Neal.  I have used Ken both when I've bought and more recently sold.  My house sold in ten days and at 99.6% of my asking price.

To sum it up; Ken is knowledgeable, ethical, patient and he listens.  I would definitely use Ken’s services in the future.

Susan Martyn

Well its official….I’m moving again. Thank you Ken Neal for the best service I have ever received from a realtor. Selling our house in just one day and keeping my feathers smooth waiting for the subjects to come off. Anyone in the Cowichan Valley or wanting to move to the Cowichan Valley this is your man!

Pat and Guy Whyte

On behalf of my husband and myself we can not thank Ken Neal from Pemberton Holmes enough. Ken exceeded our expectations and had our home sold in just 2 weeks. We would highly recommend Ken to anyone looking for an effective and reliable real estate agent.

Sincerely,
Sharon and Dave Kral.

Ken, I am so delighted and grateful for the way you sold the house. You were so quick and put so much effort into it, always informing me right away.

I can’t believe that the house sold, with subjects removed in just a week.

Thanks for the clues on how to prepare the house for the showings. You were great to work with.

Thanks,
Elli Boray

Ken, I wanted to thank you for your work in helping us with the sale of our house in Duncan.

Your background in house construction assisted with readying our house for sale.

In addition, you have great local knowledge of the market in the region and provided step by step guidance through the sales process.

Thanks for all your work.

Regards,
Mai and Neil

Ken, we appreciate your active work over the last number of months towards the sale of our property.  As this is a rural location we appreciated that you became very familiar with its infrastructure & mechanics.  You listened, conveyed excitement about a unique property in advertising and in person.

You kept us up to date with feedback on all showings and gave generously of your time to discuss the sale each week.

You provided us with professional friendly service.  In the future when we are in need of realty services you will be our guy.

Thank you,
Val and David Hignel

We truly appreciated your friendship and real estate service, kind advice to all our questions, or whatever we needed. You are a true professional, and better than that, a nice guy.

Take care,
Libby Connor

We are so pleased that we made the decision to call you to help us sell our home this year. Your professional, respectful manner shined through and we certainly felt confident in your abilities as a realtor.

We remember you from 16 years ago, as you were just starting out in the business and sold our first home for us. Even back then your people skills were highly developed and we're glad to see you haven’t lost your enthusiasm and sincerity.

Ken, we just want you to know how impressed we were with your high level of efficiency and were so pleasant to talk to. We also noticed that you were in constant contact with us and although we knew you had other clients, we felt like we were the only ones you were working with. It left us feeling relaxed, and as if we really mattered.

Thank you again for selling our home so quickly, at a fair market price for us and the buyers! As you know, we are already recommending you to our family & friends and will continue to encourage others to give you a call if they plan on selling property.

Best regards,
Ann & Ron

Thank you so much for selling our property. From our first communication with you we experienced the prompt, efficient and professional service which you give your clients. In our case we appreciated greatly the way you worked with us and our renters. You were very accommodating and flexible and found creative solutions which respected everybody's needs and privacy. From the beginning to the end of the process we felt confident and well informed, due to your weekly telephone calls, and the feedback. Many thanks to you and your team for your hard work and dedication.

Allan and Anne

We want to thank you so much for all the work and time spent selling our home. Everything was handled in a very efficient and professional manner. We were always well informed by weekly phone calls. We would certainly recommend to anyone selling or buying any property to definitely use you, and would not hesitate to use your firm again in the future.

Chuck and Lorraine

You truly know the meaning of “going the extra mile” to give your clients the service they are looking for. You are a professional in every way, and I believe your hard work ethics are second to none.

Peter

Ken gave us hope we could sell our property. ACTION – we liked it.

Neal and Bev

We went through the process of selling our home in Oakville, Ont. 12 years ago, and it turned out to be a long drawn out situation. I dreaded the thought of having to go through the same thing again. However, this time around was amazing. Egan and I were very impressed with the entire process. The communication could not have been better. You answered all our questions every step of the way. It all happened so fast. Sold within 6 days and for the full asking price, which tells us of your thorough market evaluation prior to listing.

Joan and Egan

Thanks so much for selling my home of many years. You were so great to deal with, that I HIGHLY recommend you to anyone.

Sandi

I enjoyed working with you and was more than pleased to recommend you - you are very knowledgeable, reliable, practical, direct, professional, and able to interpret the outcome a person seeks. I would recommend you to my family and friends.

 

Baljeet Mann

Ken Neal is a very experienced realtor. He shows a lot of energy and enthusiasm for his work. He makes the often frustrating experience of selling and buying much easier with his willingness to explain the process with patience. We are very happy with Ken's guidance through this process.

Jim and Patty Howden

Extremely professional while able to articulate all aspects of the process to first time homebuyers such as myself. Felt assured that we were properly represented during the entire process and would highly recommend Ken to others.

Kevin and Dawn Gruber