Testimonials

Choosing Ken as our realtor was the best decision we could have made. We wanted a good marketing plan and we got it. He produced an excellent video, 3D walkthrough and photography for our home. The house looked great and it's value was truly evident. Ken's years of experience and proven performance in the Cowichan Valley made for a short though intense listing period of only 5 days. He managed the hectic viewing schedule and kept us informed throughout. Ken's attention to detail helped us navigate the multiple offers on the sixth day to a successful sale. Thank you Ken for your kindness, professionalism and strong work ethic. You will not find anyone who works harder, or smarter, to serve you!

John and Jean Bengey

Ken was excellent in every respect. His guidance in helping me optimize the value of my property and his knowledge of how to take best advantage of market conditions created an intense schedule of showings and resulted in top market price. The professionalism and trust between Ken and the other realtors is outstanding and resulted in quick decisive decisions during the negotiating phase of my sale. Thank you for your work.

Terry Esch

Ken Neal, was very knowledgeable about the neighborhood and went out of his way to keep me informed of sales of like properties. He also provided links to properties of interest to me. The whole experience of selling my house was a pleasant informed experience. He was a great help showing me how best to present my home and negotiate the best price for it's sale.

Peter Redmond

We had a great experience with Ken. He was dedicated, experienced and communicated very well. We always knew where things were with the sale. He facilitated a great video of our property which allowed potential buyers to clearly see what what they were buying. We would recommend Ken to anyone!

Steven and Susan Kroll

Very professional, very detail oriented. Kept us informed at all stages of the selling process. Organized the showings in a way that the prospective buyers were screened so that they had the resources to make the purchase. He kept us informed about all of the surrounding properties that had sold or that were for sale in our area and the sale prices and accepted offers.

John and Marilyn Znider

I am very impressed with Ken He works 24 7 and was always very straight forward I would recommend him to anyone. My house showed very well because Ken gave me all the good advice for showing. You don't need to pay for someone to come in and stage your home just follow Kens advice and its so easy to do it yourself. Thanks Ken your the best Maureen.

Maureen Balogh

Ken Neal was our agent for our recent sale. He was outstanding in all areas of our sale. He was quick to respond to all our questions, prompt to meetings and very professional. He got us the best deal and was completely thorough with the process and any changes that were required/wanted. Thank you so much Ken!

Sharon Lachmanec

Ken was extremely helpful in explaining what the process was to sell my house. I would absolutely recommend him. He kept me in the loop at all times.

Leslie Gelsvik

Being a first-time seller I had some reservations about the pricing of the property. When it came down to it I put my trust in Kens years of experience and went with his recommendation. As it turned out, that was the right move because we exceeded the amount of interest in the property that I was expecting. We also received a price that was way above what I had hoped. :) Ken will walk you through the entire process from start to finish. I would definitely recommend Ken to anyone that is considering selling a home.

Graeme Smith

Ken was the best realtor we have worked with in all the areas covered on this review form. He clearly understood our goals in selling our riverfront vacation home and was flexible in helping us achieve them. Ken went above and beyond in making sure everything went smoothly for us trying to sell from a distance. We had some complicated water and septic issues to deal with and his knowledge and help regarding these were invaluable. In the end we were exceptionally happy with the sale of our house in all respects.

Shelly O’Connor

We've been looking for waterfront property for approximately 2 years and in that time Ken probably showed us 10 homes before we finally purchased. Ken is all things knowledgeable when it comes to real estate! He made sure the price we paid was reasonable by researching the area and ensuring that the house that we purchased was built under all local government guidelines and permits. Ken was very helpful in guiding us through the purchasing process. We have recommended and will continue to recommend Ken to anyone that asks us for real estate advice.

John and Tammy Butler

As a 25 year resident of the Cowichan Valley the thought of downsizing was a formidable thought, I really had no idea how to proceed especially in the new reality that has consumed us all. When I first moved to the Valley I met Ken in passing and as time passed noticed his name was somewhat ubiquitous with Cowichan Valley Real Estate and often thought of him as a bellwether of sorts within his profession. To that end when my time came for professional assistance in the sale of my residence Ken’s name seemed a natural. I gave Ken a call and found him to be a consummate professional, his experience and expertise put me at ease from our first meeting and he guided me through a seamless process that concluded with the sale of my house a short 25 days after out first meeting, during this tme-frame my house was only listed for six days and sold for more than 28% above the asking price. Moving at any age is a high stress event, after twenty five years my residence was my home, housing many memories mostly good in my case, it was my safe space where I could relax, create, and celebrate, in many ways it was, metaphorically, my friend. The thought of moving evoked notions of separation anxiety and was indeed an emotional challenge, Ken’s expertise provided a guiding light throughout the process, I felt organized and energized and ready to move on to the next challenge, and of course the financial conclusion was a welcome bonus. Thank you Ken!

Doug Moss

Absolute stellar performance from Ken Neal... kept us informed in a timely manner with great negotiations skill. I recommend Ken strongly.He has a deep knowledge of real estate, experience, knowhow and was very reassuring in these uncertain times due to the Covid pandemic protocol.

Peter Giguere

I chose Ken Neal to sell my home as I was aware of his presence as a realtor in the Cowichan Valley and wanted to work with someone who was experienced and professional. I have sold seven (7) properties in Greater Victoria and worked with many realtors. In my opinion, Ken’s marketing strategy is far superior to any other realtor that I’ve worked with. I feel confident in recommending Ken as I feel that his expertise in the Cowichan Valley Real Estate market will be an asset to any buyer or seller.

Suzanne Smith

Ken carried with him professionalism, to the point advise, and great communication during the preperation and sale process of our home. We highly recommend Ken, he is thorough, positive and his experience in this field shines through. Thanks Ken.

Rachelle, Lily & Derrick Carlson

Would definitely recommend Ken to anyone looking to sell their home. Our home sold very quickly and Ken kept up with the demand for showings while maintaining protocol amid the COVID crisis. He was always available, easy to work with, very knowledgeable, very experienced and always prepared! 

Alex Deck

We recently sold our house with Ken. After a short time on the market, we got an offer, and he was able to use his experience and professionalism to maximize the offer. What we liked best was the personal experience. When we had a question, Ken always responded quickly. And it was he himself who replied, not an assistant. In these uncertain times with the virus and the stay at home and social distancing in place, Ken was able to successfully sell our home. His marketing tools including photos, 3-D views, and virtual walk thru are second to none.

Chris and Tracey Rook

From the time we started planning to sell our house Ken made every effort to ensure that we knew what we could expect. He provided information on how we might approach different scenarios regarding offers on the sale of our property, in advance, so that we were prepared to make quick decisions. The marketing materials that he utilized were exceptional in showcasing our home to potential buyers. He has an easy going approach while keeping firm to very high standards. We trusted his advice and guidance with certainty and would not hesitate to recommend him.

Rob and Jenn Hewitt

Although I have known Ken personally before he became our real estate agent which helped me choose him as an agent he also came recommended by others in our community. His good reputation for honesty and hard work is well known. I have been very pleased with his informative honest assessments of the current market trends as well as his advice on our property. He has never promised "pie in the sky" results or values, instead just his opinion based based on knowledge and experience. He has been very communicative throughout the whole process and his predictions on market trends and pricing was very open and accurate. I would have no problem highly recommending him to other people looking for a realtor!

Stan Bennett

Exceptional service, very experienced and knowledgeable in all aspects. We had a complicated sale, Ken worked seamlessly with the buyer's realtor in a professional and personable manner to get us through the real estate maze. Would highly recommend! Thanks Ken.

Brian & Erin Burton

I found Ken Neal to be a pleasure to work with. Ken made this selling process stress free and very easy for me and my family . I was very impressed with the way he kept contact with us every day to keep us up to date. I found Ken to be very easy to talk to, and I must say he answered all of our questions without any hesitation, he surly knows the Real estate business very well and I recommend him to anyone entering into the the Real estate market. I believe Ken Neal is an asset to the Cowichan Valley, and any person would be very lucky to have him represent them in selling their home. We are truly grateful for all of ken’s time and knowledge and I will definitely be calling him when and if I choose to sell my own home. All in all a job well done. I highly recommend him.

Lisa Paton

Ken Neal is outstanding. He has tremendous attention to detail, is 'very' responsive, takes ownership for everything he does, has intimate knowledge of the market and is a great listener. He is easy to work with, is always calm and he has superb communication skills. And - Ken demonstrates the highest level of integrity in everything he does. In every facet, he is a true professional and we would work with him again in a heartbeat!

Gil and Colleen Namur

Ken Neal was referred to me by good friends who were very pleased with the dedicated service he provided in the sale o f their home. I now understand the exceptional value this dedicated realtor offers through his years of experience, knowledge of the market, attention to detail and negotiation skills. He is an excellent communicator and his presentation of my property was superb. There were some difficult and unexpected challenges that arose during the sale of my home and property, many of which I would never have survived without the constant support and understanding of my realtor. He worked diligently to overcome the obstacles, protect my interests and was ultimately successful in achieving an acceptable offer. I rather doubt that another agent would have been able to achieve thie same desired result. Ken Neal is absolutely exceptional in his field and I would not hesitate to recommend him to anyone who is considering buying or selling a property.

Trish Greer

We have now purchased two homes with Ken and highly recommend him / would use him a 3rd time without hesitation. His experience in home construction (as he was a builder for several years), gave us tremendous insight when we had questions regarding homes we viewed. He could easily explain how the home was constructed and point out potential issues that were not evident to us. He could also cite building code, articulate how to remedy issues, and gave us close cost estimates on materials/tradesman fees. This was extremely useful in negotiating purchase price as we could articulate/rationalize the amount we were willing to pay compared to the list price. He is very experience in negotiating - in both our purchases he was able to get a better deal than we expected or even asked him to get. It is also worth noting that in our last purchase he both discovered and stick handled a complex legal issue that we had no idea existed. Had we not had Ken's experience on our side, we may have bought a house that would have required tens of thousands in legal expenses after the fact. We were very happy with the outcome on this issue and can fully attribute that to Ken's experience and willingness to tackle unforeseen problems. Ken's was always available and quick to get back to us. He made us feel like we were his only clients, although we were aware that he was assisting other buyers and sellers at the same time. In my job, I have transferred over a dozen times. This meant selling and purchasing homes became quite a frequent occurrence. I can say without hesitation that of the 8-9 realtors I have used over the last 20 years, Ken's is by far the most experienced and capable. All I can say is that he is really good at what he does.

Jake and Kailey Ryan

Working with Ken Neal has been a blessing for us. The property was located in a city different from where we live but Ken went beyond what the typical expectations are of a realtor working around our busy schedules and times we were available to accommodate our needs. He is professional, respectful and clearly illustrated that he knows his work. His business philosophy of accepting and managing a limited amount of clients at one time allowed him to do a thorough job and make us feel we had his full attention. We would highly recommend Ken Neal to anyone looking for an overall amazing Realtor to represent them in the Cowichan Valley!

Dave and Kate Clarke

Extremely professional while able to articulate all aspects of the process to first time homebuyers such as myself. Felt assured that we were properly represented during the entire process and would highly recommend Ken to others.

Kevin and Dawn Gruber

Ken's professional advise as to how to present our home most definitely played a big part in this transaction. He was friendly and honest and very good to deal with. He kept us informed without delay.

Robert and Brenda Borin

We were so happy with how the sale of our house went with Ken. It almost seemed to easy. He’s very efficient and communicated so well through the whole process. We sold for above asking and very quickly. I wouldn’t hesitate to recommend Ken Neal to anyone and will use him ourselves in the future.

Brad and Danielle Heugh

We would gladly recommend Ken Neal. Please continue reading to find out why. Ken arrived at our first meeting with all recent and relevant information and statistics to assist us in correctly pricing our home. He made excellent staging suggestions and the crew he hired to measure, photograph and video our home were outstanding. His approach to marketing a home is the best we have seen and we have sold several homes. Ken always answered our questions and called us weekly with market updates that were helpful in making decisions during the selling process. In short, we are very happy we chose Ken and should we ever get back to the Cowichan Valley, we would not hesitate to engage him in helping us purchase a property.

Shelley and Shannon Sears

As seniors, we were originally very apprehensive about the whole process. Ken was kind, reassuring, understanding and answered every question we had no matter how silly it was. He really allayed our fears and walked us through the whole process with compassion, expertise and sold our place in record time. We had many comments about how great the presentation on MLS was.

Dianne and Dan Nickle

Ken Neal is the consummate professional; we would not hesitate to recommend his services. His communication skills are exemplary; he never left us unsure or in doubt of any stage of the transactions and he immediately informed as to any viewings, feedback, offers and action required. We appreciated Ken's focus, thoroughness, dedication and honesty in obtaining the best possible price; and the result was timely sale of our property. In short, Ken works extremely hard and certainly earned his commission. Thank you Ken for a job well done!

Martin & Maureen B.

I've known Ken a long time through kids schools and sports but not professionally. I asked him to sell our because we did know him, he in my opinion went above and beyond as far as marketing our house and keeping us informed and updated the whole way. The house I think sold in five days of hitting the market with a number of offers. We will be using Ken again to sell another property of ours, and I can highly recommend Ken to be anybody's realtor if they want results and outstanding professionalism.

Mark and Denika Osmond

Ken's understanding of the sale process was well beyond my expectations. His process for selling my house for top dollar was flawless. He knew exactly what to do and how to get things done when it came to inspections and work to be done. He made some bold predictions based on his experiences and extensive knowledge of the real estate market, and in the end all his predictions came true. I would not hesitate to use Ken again or recommend him to others. A true professional.

Dean and Kirsten Mcilroy

Dealing with selling (or buying) a home is stressful. It is usually a deeply personal and emotional exper ience and for most people it can be their largest single lifetime investment. Ken's experience and expertize will walk you through the whole procedure as painlessly as possible and help you separate from what is in your heart to what should be in your head. He keeps you 100% informed throughout the whole procedure and makes the process as painless as possible. Ken was able to list our property at a higher price than his competition wanted to and indeed sell our property for more than his competitor thought was possible. Ken's preparation and marketing is second to none and we ended up selling the home 4 days after the listing came out. I would highly recommend Ken Neal for his marketing, insight and expertize.

Vince and Lori King

Ken Neal did a great job. His experience was particularly evident in setting an asking price, providing suggestions for preparing the house for listing and during negotiations with potential buyers. And he provided timely follow up after each showing along with a weekly update on Monday mornings. He also provided online access to listing information for comparable properties in our area and a market update newsletter on a regular basis. We couldn't have asked for more.

John and Gerry Bovard

Ken is a very professional realtor. He also communicated with me every step of the way through me selling my property. He only takes on a few properties at a time so he can put all his effort into helping the buyer/seller. He sold my property within a week of listing it at the asking price. I am very pleased with Ken and would definitely recommend him.

Kim Hegarty

Ken Neal is a very experienced realtor. He shows a lot of energy and enthusiasm for his work. He makes the often frustrating experience of selling and buying much easier with his willingness to explain the process with patience. We are very happy with Ken's guidance through this process.

Jim and Patty Howden

This was the best home selling experience we have had in our 40 years together - not just because of the financial outcome but our home was presented so positively, accurately and professionally.  So thanks again for the great service.

Mark and Diane Davies

It was a great experience dealing with you as a realtor and as a person. I felt well looked after as a seller and a person. Your willingness to fill my selling needs where fully met with astute competence and reassurance. I will recommend your talent and services in future.

Barry Stanley

Ken helped me sell my house - listened to my views, helped in staging, and with several interested buyers it sold over the asking price! Oh, and he was upbeat and positive throughout. Best experience I've had in selling a house.

Mary O’Shae

Ken is fabulous and caring, his attention to detail is incredible...ok alittle ocd-ish...lol.. He is a true gift to someone selling or buying!!

Lisa McLeod Hykaway

I live in Toronto and the perfect property in Maple Bay on Vancouver Island came to my attention on a Thursday night, with offers being accepted the following Monday. Ken Neal kicked into high gear as my eyes and ears and super-agent on the ground and in a mere three days leveraged his connections to arrange for a property inspection, a septic inspection, insurance commitment, title review and – most importantly – a winning offer strategy in the face of 6 competing buyers.  Ken guided me with friendly, professional and very savvy support through this purchase.

I very much appreciated his responsiveness, sense of humour, patience and candour through a very intensive few days.  And now I am the completely thrilled and happy owner of an amazing property in stunning Maple Bay … Thanks Ken!

Kathryn Seymour

Ken we both wanted to thank you for helping us find our new abode (our new project).

But most of all, thank you for your years of friendship, your humor and honesty while searching, and your Real estate professionalism."

Jim and Libby Connor

If you're in the market to buy or sell your house, I highly recommend Ken Neal.  I have used Ken both when I've bought and more recently sold.  My house sold in ten days and at 99.6% of my asking price.

To sum it up; Ken is knowledgeable, ethical, patient and he listens.  I would definitely use Ken’s services in the future.

Susan Martyn

Well its official….I’m moving again. Thank you Ken Neal for the best service I have ever received from a realtor. Selling our house in just one day and keeping my feathers smooth waiting for the subjects to come off. Anyone in the Cowichan Valley or wanting to move to the Cowichan Valley this is your man!

Pat and Guy Whyte

On behalf of my husband and myself we can not thank Ken Neal from Pemberton Holmes enough. Ken exceeded our expectations and had our home sold in just 2 weeks. We would highly recommend Ken to anyone looking for an effective and reliable real estate agent.

Sharon and Dave Kral

Ken, I am so delighted and grateful for the way you sold the house. You were so quick and put so much effort into it, always informing me right away.

I can’t believe that the house sold, with subjects removed in just a week.

Thanks for the clues on how to prepare the house for the showings. You were great to work with.

Elli Boray

Ken, I wanted to thank you for your work in helping us with the sale of our house in Duncan.

Your background in house construction assisted with readying our house for sale.

In addition, you have great local knowledge of the market in the region and provided step by step guidance through the sales process.

Thanks for all your work.

Mai and Neil

Ken, we appreciate your active work over the last number of months towards the sale of our property.  As this is a rural location we appreciated that you became very familiar with its infrastructure & mechanics.  You listened, conveyed excitement about a unique property in advertising and in person.

You kept us up to date with feedback on all showings and gave generously of your time to discuss the sale each week.

You provided us with professional friendly service.  In the future when we are in need of realty services you will be our guy.

Val and David Hignel

We truly appreciated your friendship and real estate service, kind advice to all our questions, or whatever we needed. You are a true professional, and better than that, a nice guy.

Libby Connor

We are so pleased that we made the decision to call you to help us sell our home this year. Your professional, respectful manner shined through and we certainly felt confident in your abilities as a realtor.

We remember you from 16 years ago, as you were just starting out in the business and sold our first home for us. Even back then your people skills were highly developed and we're glad to see you haven’t lost your enthusiasm and sincerity.

Ken, we just want you to know how impressed we were with your high level of efficiency and were so pleasant to talk to. We also noticed that you were in constant contact with us and although we knew you had other clients, we felt like we were the only ones you were working with. It left us feeling relaxed, and as if we really mattered.

Thank you again for selling our home so quickly, at a fair market price for us and the buyers! As you know, we are already recommending you to our family & friends and will continue to encourage others to give you a call if they plan on selling property.

Ann & Ron

Thank you so much for selling our property. From our first communication with you we experienced the prompt, efficient and professional service which you give your clients. In our case we appreciated greatly the way you worked with us and our renters. You were very accommodating and flexible and found creative solutions which respected everybody's needs and privacy. From the beginning to the end of the process we felt confident and well informed, due to your weekly telephone calls, and the feedback. Many thanks to you and your team for your hard work and dedication.

Allan and Anne

We want to thank you so much for all the work and time spent selling our home. Everything was handled in a very efficient and professional manner. We were always well informed by weekly phone calls. We would certainly recommend to anyone selling or buying any property to definitely use you, and would not hesitate to use your firm again in the future.

Chuck and Lorraine

You truly know the meaning of “going the extra mile” to give your clients the service they are looking for. You are a professional in every way, and I believe your hard work ethics are second to none.

Peter

Ken gave us hope we could sell our property. ACTION – we liked it.

Neal and Bev

We went through the process of selling our home in Oakville, Ont. 12 years ago, and it turned out to be a long drawn out situation. I dreaded the thought of having to go through the same thing again. However, this time around was amazing. Egan and I were very impressed with the entire process. The communication could not have been better. You answered all our questions every step of the way. It all happened so fast. Sold within 6 days and for the full asking price, which tells us of your thorough market evaluation prior to listing.

Joan and Egan

Thanks so much for selling my home of many years. You were so great to deal with, that I HIGHLY recommend you to anyone.

Sandi

I enjoyed working with you and was more than pleased to recommend you - you are very knowledgeable, reliable, practical, direct, professional, and able to interpret the outcome a person seeks. I would recommend you to my family and friends.

 

Baljeet Mann

Extremely professional while able to articulate all aspects of the process to first time homebuyers such as myself. Felt assured that we were properly represented during the entire process and would highly recommend Ken to others.

Kevin and Dawn Gruber